FreshNDelight Shipping Policy
Shipping Overview
At FreshNDelight, we are committed to delivering fresh products straight to your doorstep on the same day you place your order. This Shipping Policy outlines our shipping procedures, costs, and delivery times. By placing an order with us, you agree to the terms outlined in this policy.
Shipping Methods and Costs
Same-Day Delivery
- Service Availability: We offer same-day delivery for all orders placed within our service area during store hours.
- Order Cutoff Time: Orders must be placed before [10:00 PM] to qualify for same-day delivery. Orders received after the cutoff time or when the store is closed will be processed and delivered the next day.
- Delivery Times: Orders are typically delivered within [24] hours of placement, depending on the time of order and delivery location.
Shipping Costs
- Flat Rate: We charge a flat rate of 40rs for orders below, 1999rs.
- Free Delivery: Free delivery is available for orders over 1999rs.
Delivery Locations
Service Area
We currently offer same-day delivery to within Dhanbad.
Order Processing Time
- During Store Hours: Orders placed during our store hours are processed and shipped immediately for same-day delivery.
- After Store Hours: Orders received after store hours will be processed the next business day.
Delivery Times
Delivery times are estimated based on the time of order placement:
- Orders Between [10:00 AM – 10:00 PM]: Delivered same day
- Orders After [10:00 PM]: Delivered the next business day
Please note that actual delivery times may vary based on factors such as traffic, weather conditions, and delivery location.
Order Tracking
Once your order is out for delivery, you will receive a notification with an estimated delivery time. Our delivery team will contact you upon arrival.
Shipping Restrictions
- We do not ship to P.O. boxes, APO/FPO addresses, or outside our service area.
- Some products may not be available for same-day delivery due to availability or regulatory reasons. These restrictions will be noted on the product page.
Damaged or Lost Packages
While we strive to ensure the safe delivery of your orders, please inspect your package upon arrival. If you notice any damage or if your package is lost, contact our customer service team at [contact@freshndelight.in] within [24] hours of delivery. We will arrange for a replacement or refund as needed.
Incorrect Address
Please ensure all shipping information is accurate. We are not responsible for orders delivered to incorrect addresses provided by the customer. If a package is returned to us due to an incorrect address, additional shipping charges will apply for redelivery.
Contact Us
For any questions or concerns regarding our Shipping Policy, please contact us at:
FreshNDelight
Email: contact@freshndelight.in
Phone: +91 70040 88737
Address: RAMA MARKET, NEAR SUGIADIH MORE, PO. K.G. ASHRAM, HIRAK ROAD, Dhanbad,
Jharkhand, 828109